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Terms and Conditions

Terms and Conditions

1. Copyright

The customer is responsible for the content of the provided file. Photo Pro Print accepts no liability for the content of the file. Photo pro print assumes that the customer holds the copyright for the file. The customer is exclusively responsible for any consequences of the illegal use of protected data. In addition, the customer must strictly comply with the legal regulations of the concerned country when placing the order and distributing the printed material.

2. Order Acceptance

By ordering prints through the Photo Pro Print website the customer implicitly accepts all the conditions. Uploaded images will be held in the Photo Pro Print server for a time period of 3 months.

3. Liability

Any liability for damage or loss of the files are not accepted by Photo Pro Print. Photo Pro Print explicitly states that the quality of the prints can never exceed what the customer sees on the computer screen. Photo Pro Print's liability is limited to avoidable production errors.

4. Delivery Time

All orders will be produced within ten (10) working days of receipt of the payment. Under no circumstances may any delays in delivery times justify cancellation of the order or any right to compensation.
Any digital print order over 1500 in quantity will be classed as non-standard. Non standard print orders may take additional time to be printed and delivered – up to 10 days.
Non standard print volumes may not be accepted at the discretion of management.

5. Guarantee

Notification of all claims, insofar as they concern a clear deficiency, must be provided within two weeks after delivery of the customer’s order. In the case of a valid complaint, restitution will be limited to producing the order again.

6. Returns and Cancellations

As the services are commencing instantly you do not have the right to cancel an order once it it is made(unlike other internet ordering services). You hereby consent to the Photo Pro Print online services commencing immediately and as such you will not have a right to cancel your orders. Refunds may be given at the discretion of the management; should you have any questions please email us.
Your statutory rights are not affected by this clause.

7. Legal Issues

You warrant that you will not use any of the services for any fraudulent or illegal purpose and that you will not submit any image that:

  1. is unlawful, pornographic, indecent, defamatory, offensive, obscene, otherwise objectionable or harmful to (or which depicts harming) children in any way;
  2. would constitute, assist or encourage a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law;
  3. infringes any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  4. Use the service to transmit or invite access to any images described in paragraphs (a) through (c) above;
and you accept and undertake that you will be liable for any action taken against Photo Pro Print in relation to such activities and will fully indemnify Photo Pro Print against all actions, claims, demands or costs which may arise as a result.

8. Age

You warrant and undertake that you are at least 18 years of age and the authorised owner of the credit/debit card details which you supply to Photo Pro Print.

9. Specifications

All orders to be shipped within the European Union include UK Value Added Tax at the current UK rate. Postage and packaging where appropriate will be listed separately. Photo Pro Print shall not be liable for any other taxes or duties that may be imposed upon you and for which you will remain fully responsible.
Prices and specifications are subject to change without notice in any circumstances other than where an order has been accepted by Photo pro print.
The purchase price is payable in advance by credit/debit card. We reserve the right to refer to your credit/debit card provider and any other credit reference agency or bank.